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Warranty

Narrow Aisle Inc. warrants that a new and unused Flexi forklift (product) shall be free from defects in material and/or workmanship at the time of manufacturer.

Should any part(s) of the product covered by this limited warranty be defective with respect to material and / or workmanship under normal use and maintenance during the period specified herein following the delivery of the product to the original purchaser / user, NARROW AISLE INC. will replace or repair such defective part(s), without charge, with new or repaired part(s) (whichever NARROW AISLE INC. elects).

NARROW AISLE INC. shall have the obligation to repair or replace, at NARROW AISLE INC.’S option, any defect in material or workmanship at no charge to the customer. This warranty includes parts and labor. The repairs must be made by an authorized NARROW AISLE INC. dealer during the specified warranty period. This warranty specifically excludes all liabilities for damage arising from loss of use or profits, incurrence of costs or expenses or injury to business, credit, reputation or financial standing and for all other consequential damages.

THIS WARRANTY IS DEFINITIVE AND EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES. NO IMPLIED OR STATUTORY WARRANTIES OF MERCHANTABILITY FOR A PARTICULAR PURPOSE SHALL APPLY.
1. Period
NARROW AISLE INC.’s obligations under the warranty stated herein shall continue only for the following period; (a) Thirty six (36) months or three thousand (3000) hours of use following the first delivery of the Flexi product, whichever expires first, with respect to the whole parts originally incorporated in the said Flexi product, except as excluded in item 3 below.
(b) Sixty (60) months or five thousand (5000) hours of use following the first delivery of the Flexi product, whichever expires first, with respect to the 180 degree rotating steering assembly (slewing ring and motor).
2. Changes and Improvement
NARROW AISLE INC. is constantly striving to improve its products. Changes in design and improvement will be made whenever the efficiency of its products is improved thereby, but without incurring any obligation to incorporate such improvements in any products which have been shipped or are in service.
3. Limitations and Exclusions
The warranty stated shall not apply to the malfunction of the NARROW AISLE INC. Flexi product if such is considered to be attributed to:
a. Failure to observe the instructions described in Operation & Maintenance Manuals published by NARROW AISLE INC.;
b. Lack of operating skill of the operator, including carelessness and abusive use, overloading and insufficient or improper maintenance;
c. Replacement of parts or assemblies which can be repaired by minor adjustments, such as adjustments for hydraulic cylinders, micro switches, seat switches, safety switches, linkage, mast rollers, steer axle, tightening of all fittings, etc;
d. Any alterations, changes or modifications without prior written consent by NARROW AISLE INC., or use of unauthorized replacement parts or components, or servicing performed by anyone other than NARROW AISLE INC. authorized servicing representatives;
e. Any other kind of misuse or detrimental exposure, including collision or accident;
f. Other causes not attributable to NARROW AISLE INC. such as flood, lightning, and other Acts of God;
g. NARROW AISLE INC. does not authorize or allow any other company or person to assume for it any liability in connection with the sale or service of this equipment;
h. NARROW AISLE INC. reserves the exclusive rights to change, modify, and administer this warranty. Warranty is non-transferable;
i. Attachments including hoses, fittings and adjustments;
j. Batteries; (covered by the battery manufacturers separate warranty) Notwithstanding the warranty stated above, this warranty shall exclude, and not apply to:
k. OIL, LUBRICANTS, FILTERS, AND THE LIKE
Oil, grease, fuel, electrolyte, brake fluid, hydraulic filters, etc. and other similar expendables that are replaced
during a warranty repair
l. ELECTRIC PARTS
Motor brushes, contacts, fuses, light bulbs, battery, fuses, electric bulbs, wiring harness, etc.
m. OTHER CONSUMABLE PARTS
Tires, brake disc, brake pad and lining, nozzles, rubber hoses, seals, packing gaskets, O-rings, hydraulic brakes rubber parts, glassware, grease fittings, nuts, bolts, washers, cotter pins, bushings and the like.